FAQ for Customers

FAQ for customers

How many guests can we book for?

  • GRAIN is a Category C restaurant which means we can accommodate a maximum of 20 guests per booking, dining on separate tables of 6.

    We cannot unfortunately accommodate multiple group bookings at the same time.

What time do you close?

  • GRAIN closes at midnight.

    Last dinner orders are 10pm and snack and pizza orders are 10:30pm.

How do I make a booking?

  • We accept bookings of up to 12 guests through our online booking system or up to 20 guests over the phone.

    On completion of a booking you will receive a confirmation email with lots of useful information regarding your visit. If you do not receive a confirmation email please check your junk folder.

Can I book for a large group?

  • As we are a Category C restaurant, we can currently only accommodate up to 20 guests dining for an event.

    For larger events (20+) we kindly ask that you check back with us for availability from August 2021. For smaller events, such as our beer workshops please get in touch with events@woollypighk.com for more information.

What is your cancellation policy?

  • We operate a 24 hour cancellation policy.

    On the occasion of a no show or late cancellation we charge a cancellation fee of $100pp.

Can I bring my own bottle of wine?

  • No, but we have an extensive beer and wine menu with a huge selection of drinks to suit everyone’s tastes.

    Please note we also do not allow BYO spirits or hard liquor.

Can I bring my own cake?

  • Yes. There is a cake cutting fee of $250 per cake.

Do you cater for special dietaries?

  • All of our menus include vegetarian options however if you let us know in advance of your visit we will do our best to accommodate any other specific dietary requirements.

    It is important to note that we do use nuts, gluten and other allergens in our kitchen. If you need to inform us of any dietary requirements, just give the restaurant a call on + 852 2504 4788 before your visit.

Can I bring my dog?

  • No, unfortunately dogs are not permitted inside the restaurant.